Accessibility
Avi's Pet Door is a small family business, and we want avispetdoor.com to work for every pet parent who visits it, including people who use screen readers, keyboard navigation, magnification, or other assistive technology.
Our standard
We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning and neurological disabilities.
Where we stand
We consider this site partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content may not yet fully meet the standard. We review the site periodically and fix issues as we find them.
Steps we have taken include:
- descriptive alternative text on product and content images
- text and background color combinations chosen for readable contrast
- headings and page structure that follow a logical reading order
- forms with visible, associated labels
- a site that reflows and remains usable on small screens and at increased zoom
Known limitations
Some content on our site is provided by third-party platforms and applications, including the Shopify checkout and any embedded video, review or chat widgets. We do not control the code of those services, and their accessibility may vary. Where we know of a limitation, we work with the vendor or look for an alternative.
We also may not have captions on every video. If you need a transcript or a described version of any video on our site, ask us and we will provide one.
If something does not work for you, tell us
If you run into a barrier on avispetdoor.com, or you need help placing an order, understanding a product, or getting information in a different format, contact us and a real person will help you directly:
Email: family@avispetdoor.com
Mail: Way of Life LLC d/b/a Avi's Pet Door, 8129 East Vía De Viva, Scottsdale, AZ 85258
Please tell us the page you were on and what happened. We aim to respond within 2 business days, and we will work with you until you have what you needed. If you would rather just place your order by email, we will take care of it for you.
Feedback
We welcome your feedback on the accessibility of this site. It genuinely helps us. Email family@avispetdoor.com.
Assessment approach
We evaluate the accessibility of this site through self-evaluation, including keyboard-only navigation testing, screen reader spot checks and automated scanning. We have not yet commissioned a third-party audit.