Frequently asked questions
Everything you need to know before your pup gets their own door.
🔧 Installation & fit
Will this fit my sliding glass door?
It fits any standard 74″–81″ sliding glass door. Not sure about yours? Just message us and we'll help you check.
Do I need tools or hardware to install it?
Nope! The pieces slide together and the door fits right into your frame — no tools needed.
How long does it take to install or remove?
In less than 5 minutes your door will be set up and ready for action.
Does it work for both left- and right-sliding doors?
Yes! It slides into the existing track and can go on either side.
Will it damage or alter my door?
Nope — no modifications and no damage. It simply pops in and out.
🐶 Pet size & use
What size pets can use this door?
All pets up to 80 lbs can comfortably fit in our expertly designed pet door.
What are the pet door flap dimensions?
The flap opening is 16″ × 7/8″ (height) × 10″ × 1/8″ (wide). We've seen dogs as large as a Weimaraner fit through.
Is it safe for both dogs and cats?
Yep — it's designed for both.
Can my pet lock themselves out or in?
Nope!
Can the flap be closed or locked at night?
The flap has a built-in magnet to help keep it closed, which helps prevent critters from sneaking in and reduces air leakage. There's no locking mechanism, so for extended absences we recommend removing the pet door and locking your slider as usual.
✈️ Travel & portability
How small does it fold down?
It comes apart and packs into a travel bag, the back seat, or your trunk — purposely designed to go anywhere with you.
Is it suitable for Airbnbs and rentals?
Absolutely — that's exactly why we made it. It's easy to install, remove, and pack up, so you can take it wherever you go.
💡 Other common questions
Can I leave it installed permanently?
It's designed as a short-term pet door solution while you're home with your pet. We recommend removing it for extended absences, since there's no built-in security lock.
Is there a lock or security system once it's installed?
No — there's no lock or built-in security system once it's installed in your sliding door. For a permanent solution, we recommend a cut-in pet door or a smart pet door with security features.
Do you offer different sizes or colors?
Right now we carry a white pet door that comfortably fits pets up to 80 lbs.
Does the pet door stay up if I open the sliding door?
Yes! Once it's locked into the track, it stays upright even when you open the slider to walk in and out. It won't budge.
Still have a question?
Message us 🐾