FAQS
🔧 Installation & Fit
Will this fit my sliding glass door? It will fit any standard 75" - 86" sliding glass door.
Do I need tools or hardware to install it? Nope! The pieces slide in together and the door fits right into your door frame without any tools needed.
How long does it take to install or remove? In less than 5 minutes your door will be set up and ready for action!
Does it work for both left- and right-sliding doors? Yes! It slides into the existing track and can go on either side.
Will it damage or alter my door? Nope!
🐶 Pet Size & Use
What size pets can use this door? All pets up to 80lbs can comfortably fit in our expertly designed pet door!
Is it safe for both dogs and cats? Yep!
Can my pet lock themselves out/in? Nope!
Can the flap be closed or locked at night? The flap has a built-in magnet to help keep it closed, which helps prevent other critters or from sneaking in while you’re away or air leakage. The flap does not have a locking mechanism. We recommend taking the entire pet door out and locking your door like normal if you are going to be gone for an extended period.
✈️ Travel & Portability
How small does it fold down? It can easily fit into a travel bag, the back of your car or trunk. It is purposely designed to come apart so you can easily transport it anywhere!
Is it suitable for Airbnbs, and rentals? Absolutely, that's why we made it! It’s perfect for Airbnbs and rentals- easy to install, remove, and pack up so you can take it with you wherever you go.
💡 Other Common Questions
Can I leave it installed permanently? This is a short-term pet door solution while at home with your pet. We recommend removing it if you are gone for extended periods or days since there is no built-in security lock on the pet door.
Can you lock the door while the pet door is installed? Is there a security system to lock? This pet door does not include a lock or built-in security system once installed in your sliding door. For a long-term or permanent solution, we recommend the pet doors that you install by cutting a hole in a wall or door, or a smart pet door with security features to fully control access.
Do you offer different sizes or colors? Right now, we carry a white pet door that can accommodate and comfortably fit pets up to 80lbs!
Does the pet door stay up if you open the sliding door? Once the pet door is locked into the place and in the door tracks, it stays upright even if you open the door to walk in and out. It won't budge!